BetChain is one of a handful of elite bitcoin casinos. It was established in 2014 as a pure bitcoin casino, but it expanded to integrate fiat gaming recently. Now it is one of the most popular hybrid casinos available. In order to make this transformation and increase its appeal to both bitcoin and fiat players, BetChain expanded its game selection to 1000+ games. Additionally, it integrated Pocket Dice into its platform, which is a huge hit with bitcoin players. These changes and the expansion, placed BetChain in a category in which few bitcoin casinos have the privilege of being, which has in turn accelerated its growth. Coupled with its visionary customer service upgrades and its new bonuses, these upgrades have made BetChain one of the most desirable casinos to play at.
BetChain’s service can handle customers from a wide range of regions, in various languages. Its platform is available in English, German, Spanish, Russian, Italian, Portuguese, Turkish, Greek, Dutch and Swedish. Additionally, it customer service department has 24/7 support via live chat, and is available for bitcoin players in the US. Customer in other countries have the opportunity to play in fiat as well as with bitcoin. Apart from bitcoin BetChain accepts US Dollars and Euros.
BetChain has a very wide range of games and providers available for its players. Through its recent 1000+ game expansion, BetChain is n ow at the top of the industry, and above almost every other bitcoin or hybrid casino. One of the most striking features of the 1000+ game expansion is BetChain’s partnership with all of the biggest fiat software providers. Thanks to these partnerships, BetChain now offers an exclusive mixture of bitcoin and fiat gaming to its players. Here are some of the most prominent providers BetChain has integrated into its platform:
Players can expect to play a wide variety of games on BetChain. Among these games, players will be able to find all the most popular 3-D slots, critically acclaimed card games, and all the games that offer the juiciest jackpots. These games are available for both bitcoin and fiat players. Here are some select games choices from the ones available on BetChain:
Blackjack – also multi-hand
Roulette: French, European, American
Card games, with 5 different types of poker
Over 500 slots
Customer Service and VIP
BetChain launched a brand new VIP program from the beginning of 2016. To go along with this new VIP program, it expanded its customer service staff and improved its already excellent service to offer the best gaming experience to all its customers. BetChain decided to make these changes due to a fast pace of growth in terms of new players and high rollers. Fiat gaming alongside expanded bitcoin gaming options, have increased the amount of VIP customers.
BetChain now has a live chat option for customer service, which is the option that most players recur to. Nevertheless, communication through email is still available. Insofar as deposits and withdrawals are concerned, cashing times are now shorter. For the VIP’s, the additional feature that will show them how much BetChain appreciates them, is their own, dedicated personal account manager. Together with exclusive, industry-leading VIP bonuses and more privileges which the casino staff is keeping exclusively for VIP customers and high rollers, BetChain has completed its evolution in the realm of customer service.
This makes the VIP club at BetChain a very exclusive club. All its members have personalized, boutique-like treatment; service is tailored to their needs. Moreover, BetChain implemented its new high-tech programs to adjust its bonuses according to the needs of the players. BetChain’s new bonuses include unparalleled welcome packages and bespoke bonuses, which the high tech programming adjusts on a weekly basis. Here are a few examples:
200% for the first deposit, up to 1BTC / $100 / € 100
100% for the third deposit, up to 2BTC / $200 / € 200
25% weekly reload Wednesdays
High Slots Roller 100% bonus on deposits of up to 4BTC / $400 / €400
Free Spins every Friday just for being a player
The special features that are part of BetChain’s expansion of the casino, and show its ability to understand its players well, include some really creative bonuses. These new creative bonuses include the following:
Early bird special – for certain players who like to have some gaming with their coffee.
The late night owl bonus – for the gamers who party hard and play even harder.
The happy hour bonus – an enigma to everyone until the bonus is released. This bonus will be delivered at random, during a given hour on certain days.
The structure of these bonuses is as follows:
The early bird special: Monday morning 01:00 – 02:00, 300% deposit bonus on deposits of up to 0.3BTC, $30 €30.
The late night owl special: Wednesday 23:00 – 00:00, 25 FREE SPINS. With a deposit of 0.1BTC $10 €10. Gamers are required to contact support in order to claim this bonus, and the free spins will be issued 24 hours later.
The happy hour special: This bonus will be valid FOR ONE HOUR ONLY and will be delivered right into gamers’ emails. They must contact support to activate. Every day happy hour will be at a different time, so stay tuned to spin and win!
Mobile gaming, which has become the fastest growing kind of gaming, is now an integral part of BetChain’s service. The casino wants to make sure its customers will be able to play on the go, wherever they are. BetChain’s brand new mobile platform, together with the new bonuses, has improved its customers’ commuting experience, as well as bringing a wealth of other benefits. The mobile platform also offers exclusive bonus codes and features additional to the ones mentioned above. This makes BetChain a clear candidate to become an industry leader in mobile gaming.
BetChain embraces gamers from all around the world, including the US. BetChain’s staff has done intensive research in the markets where its presence is the strongest, and as a result of its findings, has integrated more payment methods to its list. This makes the casino much more accessible for all its players whether they want to deposit or withdraw funds. Apart from its well-known bitcoin payment options, BetChain has forged partnerships with Cubits to accept EUR payments, as well as USD and EUR through Visa, MasterCard, Lava Pay, Neteller, PugglePay, Skrill and PaysafeCard. So what are you waiting for? Choose your preferred method of payment and start spinning and winning with BetChain casino today!